Accessibility Statement

Updated 30 December 2020

We are confident that our website at (hereafter “Our Website”) complies with the requirements of Web Content Accessibility Guidelines (WCAG) 2.1, at Level A and Level AA.


Here are the findings of our recent Accessibility Audit

The content of Our Website consists entirely of text and images.

Our Website contains none of the following types of content:

  • audio, video or live multimedia content;
  • frames or iframes;
  • pages or applications that have a time limit;
  • automatically moving, blinking or scrolling content (for example: carousel, marquee or animation);
  • automatically updating content (for example: news ticker or chat messages);
  • page content which flashes more than three times per second;
  • content functionality that is triggered by moving a device or by the movement of the user of a device;
  • page elements which result in the launch of a pop-up window, an additional change of keyboard focus or other change that could confuse or disorient the user, when receiving focus or the user inputs information or interacts with a control.

Where deemed appropriate labels are used in Our Website to increase accessibility.

  • ARIA property labels are used to indicate user click or focus events, for example, aria-required (Contact Form) and aria-controls (content accordions).
  • ROLE labels are used to indicate different types of content (example: navigation, search, banner, main, contentinfo).

Our Website contains some elements which result in a change to the page when receiving focus (but not in our view to the detriment of accessibility).

These are:

  • off-canvas module on every page labelled Need help?;
  • content accordions on most pages (including this one);
  • a rollover image on the following pages: Home Page and Responsive Mobile Friendly Website Design.


Web Content Accessibility Guidelines (WCAG) 2.1

The W3C Web Accessibility Initiative (WAI) published the above guidelines on 5 June 2018.

The WAI develops standards and support materials to promote making website content more accessible.

For more information about Accessibility Guidelines, visit the following links.

Useful links to information about Accessibility Guidelines

W3C Accessibility Standards Overview.

WCAG 2.1 Guidelines at a glance.

WCAG 2.1 Web Content Accessibility Guidelines.


We strive to improve accessibility at all times

Here is a snapshot of some of the steps we take to ensure that Our Website's content is accessible to all users.

Skip Navigation Link

We include at the top of Our Website a hidden SKIP NAVIGATION link to enable users to jump straight to the main content on any one page.

You can see the link, shown in the image below, when you select TAB followed by ENTER using your keyboard when you first land on a page in Our Website.

skip navigation

Colour Contrast

We pay close attention to the use of adequate colour contrast in Our Website, for example:

  • between foreground text and the background, and
  • between link text and non-link text.


We employ easy to read sans-serif fonts in Our Website.

Non-menu text links in Our Website are underlined on hover and on focus.

Three Click Rule

We follow a 'three click rule' in an effort to provide users with a website navigation structure that is both intuitive and logical.

Responsive Design

Our Website uses a responsive mobile-friendly WYNCHCO template design to enable visitors to easily read, navigate and interact with Our Website, regardless of device (phones, tablets and PCs) and screen size being used.

Limited Use of Tables

We only use tables to present content in Our Website when absolutely essential.

No tables were used in the making of this website.

If you find one then please tell us!


Where we have used forms in Our Website we have employed a logical tab sequence and labels to identify the input required.

Plain English

We write website content using simple English.

We structure content using short paragraphs. And even shorter sentences.

We use punctuation throughout our website.


Assistive Technology

Did you know you can personalise the accessiblity settings of your web browser and device to meet your individual needs?

The BBC website offers useful advice for how to use your device's accessibility features and install assistive technologies.

Visit: BBC My Web.


Tell us what you think

If in spite of all our hard work you still experience difficulty accessing Our Website's content then do please tell us.

You can email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

or call us on 0161 818 8228.